U.S. Citizen Services
Welcome U.S. Citizens!
The Department of State Bureau of Consular Affairs is currently experiencing technical problems with our passport/visa system. This issue is worldwide and is not specific to any particular country, citizenship document, or visa category. We apologize to applicants who are experiencing delays or are unable to obtain a passport, Consular Report of Birth Abroad, or visa at this time. We are working urgently to correct the problem and expect our system to be fully operational again soon.
The Department of State, through its Consular Section at the U.S. Embassy in Tbilisi, provides a range of routine and emergency services for U.S. citizens who live in Georgia or who are just visiting.
We urge you to enroll in the Smart Traveler Enrollment Program (STEP) if you will be traveling or living in Georgia so we can better serve you, especially in the case of an emergency or disaster.
For information about living or traveling in Georgia, please review the Country Specific Information.
Please see the Center for Disease Control’s (CDC) website for updates about maintaining health and safety, traveler’s health, current disease outbreaks, and other important health-related topics!
To obtain information about the emergency services our office is able to provide, for example death of a U.S. citizen, medical emergencies, arrests, welfare and whereabouts inquiries, and child abduction cases, please visit the Special Consular Services page.
The American, or U.S. Citizen Services (ACS) Unit’s assistance includes but is not limited to, passport services, notarial services, and Consular Reports of Births Abroad (CRBA). The Consular Section also assists in emergencies, including deaths, arrests and crisis situations.
In case of crisis and natural disaster U.S. citizens in Tbilisi may tune in to the following FM radio stations for the updated U.S. Embassy emergency message information for U.S. citizens:
- Radio Green Wave- 107.4 FM (Tbilisi and Gori)
- Radio GIPA - 94.3 FM (Tbilisi)
- Radio Atinati - 105.9 FM (Zugdidi)
- Radio Hereti - 102.8 FM (Lagodekhi and Kakheti)
- Radio Dzveli Kalaki - 107.9 FM (Kutaisi)
- Radio Harmonia - 100.5 FM (Poti)
All of our U.S. citizen services are available by appointment only
To make an appointment for Citizenship/Passport services, please click here.
To make an appointment for Special Consular Services (including notarial services), please click here.
After making the appointment, please do not forget to complete all application forms and to verify what documents you must bring with you.
Consular Section Contact Information
Address: # 11 George Balanchine Street
0131 Tbilisi, Georgia
Telephone: (995-32) 227-77-24
032 227-77-24 from local cell
Telephone inquiries: Mondays through Fridays from 8:30 am to 5:30 pm for emergency and routine calls, except U.S. and Georgian holidays.
For after-hours and holiday emergencies, please dial the number below and ask to speak to the Duty Officer:
(995 32) 227-7000 from the U.S.
032 227-7000 from local cell
Includes Crime Victims, Arrest, Death, Child Abduction, Life Threatening Illness or Medical Conditions, Lost/Stolen U.S. Passport, or other safety and welfare issues of a U.S. citizen.
Please Note: The ACS Unit will not be able to answer questions about visas
All mass emails to undisclosed or unidentifiable recipients will be treated as spam and will not receive a reply.
All regular U.S. citizen Services are by appointment only. Please make an appointment online:
Click here to make an Appointment online
(995 32) 227-7000
Includes Crime Victims, Arrest, Death, Child Abduction, Life Threatening Illness or Medical Conditions, Lost/Stolen U.S. Passport, or other safety and welfare issues of a U.S. citizen